Using Smart IT for Incident Mgmt. (ILO)
Learn how to use Smart IT to create, update, edit and work Incidents
- 3 hr 30 min3 hours 30 minutes
- 250 US dollars$250
- Online Instructor-Led Class
This introduction to using Remedy/Helix Smart IT is an Instructor-led online, interactive course (live Instructor-led Online Training) that includes lessons, system demonstrations, and hands on exercises to allow you to practice what you've learned as you go through the class. This class focus is on Incident Management.